Items paid but not available : we will credit for next order.
Delivery date cannot be changed after confirmation and/or payment.
Order cancellation is not allowed. There will not be refund.
Compass fresh is dedicated to keep your details private and therefore any personal information we collect is for business and shipping use only and is kept strictly confidential. We do not sell or share your personal details to third parties.
Delivery days : Tuesday – Thursday – Saturday
Last order for each delivery day can be placed the day before until 3pm.
For Saturday each order can be placed until 12 am the day before. Please note that Compass Fresh is open half day on Saturdays.
Minimum order :
For order above IDR 2,000,000 the delivery is free.
For order below IDR 2,000,000 we will charge a delivery fee based on your address.
We calculate the distance in KM from our office to the given address :
0km – 5km = IDR 40,000
5km – 15km = IDR 50,000
15km – 30km = IDR 60,000
30km UP = IDR 150,000
DELIVERY IS FREE AT THE MOMENT.
Payment through ATM.
Payment by Visa card.
Cash on Delivery: only allow for order below IDR 3,000,000.
We will accept the return of any product that is damaged, or does not match the description of what you ordered. Compass Fresh must be contacted via whatsapp or email within (12) twelve hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (2) two days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price. Sale goods are non-returnable unless faulty.
Sorry! Minimum order is Rp.300,000 Keep filling your cart then try again. Thanks!
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